MAXIMUS EBC Manager in Blair Athol, Australia

MAX Employment provides integral solutions through employment, health and training services. With the belief that a job can change a person’s life; we empower job seekers and connect them to support, opportunities and sustainable employment. We work closely with employers and community partners to provide job seekers with a strong foundation for success.

Proven by our recent success MAX Employment continues to grow and increase its services providing assistance to job seekers nationwide. We are ready for a fresh approach in Employment Services and extending the invitation to you as a high performer and high achiever to be excited with our job seekers in creating a better world for all.

As EBC Manager you will be responsible for employer engagement activities within an employment region that are generated and managed by the EBC. A key part of the role will be to develop strategic relationships with key industries to assist account managers to develop business and generate employment opportunities for Max clients. You will be responsible for driving MAX employer engagement activities across the employment region through the EBC whilst also working in conjunction with MAX sites within the employment region. You will have direct responsibility for account managers and employment service consultants who will drive employer engagement and the filling of vacancies to met employer needs. As manager you will be responsible for driving individual and team performance through monitoring employer contacts and relationships using tools such as Salesforce, MAX-CONNECT and other Max reporting tools. The successful applicant will have experience in Sales as well as Leadership / Management experience, be a good communicator, have strong business development skills and demonstrate a high level of organisational, planning and management skills to mentor , motivate and drive the team to success.

  • Develop an employer engagement strategy that will build a community profile and meet the employment needs of key businesses and employers within the employment region

  • Through the Account Managers, develop and actively seek out new business and partnerships that will meet MAX caseload employment needs within the employment region

  • Manage employer relationships such that it assists in achieving long-term sustainable employment opprotunities for MAX jobseekers

  • Promote and foster an excellent working relationship with MAX sites within the employment region to asisst in providing employment opportunities for their jobseekers to compliment their own placement and employer activity

  • Manage the practices and processes to meet compliance activities around filling of vacancies for our employers and jobseeekers in a timely manner

  • Manage individual and team KPI’s including targets, vacancy fill rates, employer contacts

  • Input into national and state employer engagement strategies to drive employer engagement and placement activity across the employment region

  • Identify and implement employer engagement activities across the employment region to enhance performance

  • Input into strategic development of work for the dole activiites in the employment region to compliament business and employer needs - Work coperatively with work for the dole co-ordinators/manager to assist in placement of jobseekers from work for the dole activities into sustainable employment

  • To liase with line managers of work for the dole, apprenticehship and tracking staff located within the EBC

Required Experience

  • A minimum of two years working experience in a similar role or management position

  • Strong analytical, leadership and managerial abilities

  • Human resources experience would be an advantage

  • Recent customer engagement and development experience


  • Qualifications in any of the following disciplines are preferred: Health, Human Services, Business, Human Resource management, Marketing, Training, Education, Customer Service ro Employment Services. Alternatively, industry/practical experience with demonstration of the above mentioned competencies.

MAX Employment is an Equal Opportunity Employer. At MAX we encourage applications from people with culturally diverse backgrounds, Aboriginal and Torres Strait Islander peoples; and people with disability

Requisition ID: 2017-23493

External Company Name: MAXIMUS

External Company URL: