Volvo Group Aftersales Representative in Bohle, Australia
Volvo Group Australia is seeking an experienced Aftersales Representative to join our Townsville Dealership. In this newly created role, you will be passionate about always delivering a high level of customer service with a professional manner and have a broad knowledge of automotive parts. You will be provided with full product training to support your success in servicing our current and potential customer base to promote our brand and increase market share across the region.
Our customers are at the forefront of all that we do, hence this role requires the successful candidate to travel across the region covering approximately 200km two days per week. This role is being offered on a full time permanent basis with an attractive remuneration packing, including incentive plan and access to a company vehicle. Domestic relocation assistance may be offered for the right candidate.
About the role:
To promote and market parts to all potential customers and increase market coverage across the Region
Assist in the Parts Sales growth related business planning, including new products and services
Develop and implement customer retention and growth programs in consultation with the Aftersales Manager
Carry out systematic follow up of clients to maintain business relationships and secure new clients
Increase market share through customer prospecting and product diversification
Develop and assist with combined parts and service promotions and sales activities aimed at improved and sustained growth
Represent the Dealership and our Brands with local trade associations and groups across the Region.
Solid work experience in the automotive industry
Possess a mechanical aptitude or be trade qualified
A good knowledge of Heavy Vehicle parts highly desirable
Exceptional customer service and relationship building skills
Confident communicator, both written and verbal
Flexible team player with an excellent attention to detail and accuracy
Excellent presenting and negotiating skills
Sound knowledge in Microsoft Office Suite and the ability to pick up new systems quickly
Valid and clean QLD Driver's Licence
Valid and clean QLD HR Truck Licence or willingness to obtain.
Competitive remuneration package, including incentive plan and access to a company vehicle
Career development with Global prospects
Supportive and collaborative Management
Above statutory superannuation payments
Salary sacrifice fifth week of annual leave
Employee benefits and discounts from a large selection of Retailers
Supportive and friendly team culture focused on quality and service
A strong commitment to safety
A dedicated Health & Wellbeing program
Discounted Private Health Insurance & Dental
Workplace Giving Program.
The Volvo Group is one of the world’s leading manufacturers of trucks, buses, construction equipment and marine and industrial engines under the leading brands Volvo, Renault Trucks, Mack, UD Trucks, Eicher, SDLG, Terex Trucks, Prevost, Nova Bus, UD Bus, Sunwin Bus and Volvo Penta.
The Volvo Trucks brand has been built up over decades and enjoys a solid position worldwide. It is one of the world’s best known and respected brands within the commercial vehicle industry. It is associated with the core values quality, safety and environmental care. With Volvo Trucks you will be part of a global and diverse team. We work with passion, we trust each other and we embrace change to stay ahead. We make our customers win.
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