Amazon.com Technical Consultant in Brisbane, Australia
We are looking for technical thought-leaders who enjoy building deep, long lasting and influential relationships at all levels of an organisation.
Amazon has a history and tradition of leading the world in Web-related technologies and services. Now, with Amazon Web Services (AWS) you have the chance to join the team as they help individuals and businesses take their computing infrastructures and applications into “the Cloud”. As a member of the AWS Enterprise Support team, you will be at the forefront of Cloud technologies.
The Technical Account Manager (TAM) helps customers achieve amazing outcomes with AWS services by:
Nurturing trust, from senior leaders to support engineers
Mapping customer challenges to AWS solutions and services
Developing an understanding of the customer’s strategic goals and initiatives
Advocating for the customer with AWS support and product teams
Optimising the customers utilisation of AWS services
Reporting back the customer on service quality, best practices and other metrics
A successful TAM will develop the skills needed to progress a career in broader operations leadership or technology leadership roles.
We are a company of builders who bring varying backgrounds, ideas, and points of view to inventing on behalf of our customers. Our diverse perspectives come from many sources including gender, race, age, national origin, sexual orientation, culture, education, as well as professional and life experience. We are working to develop leaders and shape future talent pools to help us meet the needs of our customers around the world.
The right person will be highly technical and consultative, possess 5+ years of experience in a senior technical role
With previous enterprise or public sector experience in a relationship management / consulting role
Demonstrated expertise in one or more of these areas (Systems administration (Linux and/or Windows), Networking (DNS, IPsec, BGP, VPN, Load Balancing) or Programming / scripting (Java, Perl, Ruby, C#, and/or PHP))
Experience architecting, designing, developing or deploying Cloud/Virtualization solutions in complex organisations.
Strong verbal and written communications skills
Ability to work effectively across internal and external organizations
Ability to balance many tasks and projects in a dynamic, fast-moving environment
Understanding of the ‘business of IT’ within the enterprise
Experience working within the enterprise or software development or Internet industries
Working knowledge of software development practices or IT operations practices highly desired
Experience in CI/CD or Platform Automation
Experience with AWS service offerings
Experience working directly with senior representatives from enterprise customers
AMZR Req ID: 547555
External Company URL: www.amazon.com