MAXIMUS Team Leader in Caboolture, Australia
MAX Employment provides integral solutions through employment, health and training services. With the belief that a job can change a person’s life; we empower job seekers and connect them to support, opportunities and sustainable employment. We work closely with employers and community partners to provide job seekers with a strong foundation for success.
Proven by our recent success MAX Employment continues to grow and increase its services providing assistance to job seekers nationwide. We are ready for a fresh approach in Employment Services and extending the invitation to you as a high performer and high achiever to be excited with our job seekers in creating a better world for all.
The Team Leader is responsible for providing support to the Manager in the day to day operations of the site and ensuring the activities of the team meet KPI’s. This role will be responsible for providing support to the team and assisting to maintain staff moral and motivation when dealing with a high volume of clients. This role will be responsible for maintaining required targeted outcomes and managing performance levels and implementing continuous Improvement initiatives to ensure a high level of customer satisfaction is maintained.
Leading and managing the team to achieve KPIs and targets
Ensuring contractual obligations and requirements are met
Providing ongoing support to staff to ensure performance expectations are met
Mentoring team members working with clients to set and achieve their employment goals
Business development, cold calling, reverse marketing and effectively place clients into sustainable employment
A Qualification in Business or Marketing will be desirable
Have a current Working with Children Check (or equivalent) or the ability to obtain
Demonstrated experience in working in a similar role
Previous experience in employment services
Proven experience in leading and managing a high performing team
A solid background in employer and community engagement
An understanding of labour market trends and skills shortages
Ability to build strong and lasting relationships with a broad range of internal and external stakeholders
Computer skills – Intermediate Microsoft Office Suite
MAX Employment is an Equal Opportunity Employer. At MAX we encourage applications from people with culturally diverse backgrounds, Aboriginal and Torres Strait Islander peoples; and people with disability
Requisition ID: 2017-23123
External Company Name: MAXIMUS
External Company URL: www.maximus.com