Dimension Data Graduate Engineer (R-PS246) in Canberra, Australia

Looking for the next step in your career? Enjoy a challenge? Do you have an ambition for innovation? Want to make a difference?

If you join our growing global team, you’ll be working for an industry leader with offices across five continents, in over 50 countries and more than 30 000 employees. You will work with some of the leading world brands across the Fortune 100 and Fortune 500 companies – who are all relying on Dimension Data to help them use the power of technology to achieve their ambition in this digital era.You’ll be part of a team who’s passionate about making a difference to the way technology shapes how we live and work – whether it’s protecting the rhino, connecting the G20 Summit, or revolutionising cycling, giving you the opportunity to do great things.

You’ll be joining a Global Top Employer, recognised for investing in talent because people are at the heart of our success. You provide the skills, passion and ideas, and we’ll provide the platform to realise your ambitions.Great talent. Great teams. Great work. Great opportunities.

Want to be part of our team?

The Graduate Engineer is the entry level job in the Engineering Job Family. They work closely with the Engineering Team and acquire the ability to make configurations, action installations and attend to break/fix events at a medium complexity level. The individual functions in an environment of lower complexity to that of Engineers, however works closely with Engineers and Senior Engineers. They conduct site audits and prepare associated documentation. A Graduate Engineer develops the ability to start 'owning' portions of an installation, break/fix incidents and problem management. The Graduate Engineer has a basic understanding and appreciation of technical design principles. The individual develops an understanding of fundamental project management and administration processes. Graduate Engineers display a strong learning orientation. They have good verbal communication skills and are able to assist a team to ensure their success. The Graduate Engineer should demonstrate competent writing skills including diagram creation. They demonstrate a client service orientation and have a hands-on proactive approach. Next Career step is an Engineer.

What you'll be doing

What we expect you to do

  • Assure quality standards for a delivered solution or installation

  • Creates designs for a solution or installation

  • Ensure client satisfaction

  • Ensure operational hardware on client site

  • Ensure operational software on client site

  • Interact and co-operate with vendors

  • Own and resolve problems

  • Pre-configure hardware before installation on client site

  • Pre-configure software before installation on client site

  • Takes responsibility for the delivery of a solution or installation

  • Provide telephonic, remote and on-site support to clients

  • Provides inputs and guidance to continuously improve internal systems, services and processes

  • Displays in-depth subject matter expertise

What would make you a good fit for this role?

Here's what we are looking for in candidates for this job

  • Relevant tertiary qualifications (e.g. Engineering, Computer and Information Sciences, Applied Mathematics, Information Technology, Information Systems or Business)

  • Understanding of networking concepts

  • more than 1 year experience working in IT services in a corporate environment

  • Australian Citizenship and the willingness to undergo vetting for Australian Federal Government Security Clearance

You will also need the ability to:

  • Develop core technical and business skills by attending Professional Services specific training and development programs as required. Knowledge of these programs will be acquired by either (1) On the job training or (2) formal internal and external training courses and will cover specific required technical training

  • Act as a corporate citizen

  • Ensure personal growth and development

  • Own and resolve problems

  • Take responsibility for the delivery of a solution or installation .

Join our growing global team and accelerate your career with Dimension Data. Apply today!

Join our growing global team and accelerate your career with Dimension Data. Apply today.

Diversity in Dimension Data

Dimension Data is an equal opportunity employer with a global culture that embraces diversity. All qualified applicants will receive consideration for employment and will not be unfairly discriminated against on any arbitrary ground including race, colour, sex, religion, national origin, veteran status, disability, gender identity, sexual orientation, or other protected category.

Dimension Data uses the power of technology to help organisations achieve great things in the digital era. As a member of the NTT Group, we accelerate our clients’ ambitions through digital infrastructure, hybrid cloud, workspaces for tomorrow, and cybersecurity. With offices in nearly 60 countries across five continents, and over 30,000 employees, we deliver wherever our clients are, at every stage of their technology journey.

Whether it’s protecting the rhino, connecting the G20 Summit, or revolutionising cycling, we help our clients achieve their ambitions.

And with us, you can achieve yours.

If you believe you can do anything, we’re here to help you do it.