Integra LifeSciences Clinical Specialist, South Region - Melbourne, Australia in Melbourne, Australia

Overview:

Integra LifeSciences, a world leader in medical technology, is dedicated to limiting uncertainty for surgeons, so they can concentrate on providing the best patient care. Integra offers innovative solutions in orthopedic extremity surgery, neurosurgery, reconstructive and general surgery, and regenerative wound care. Founded in 1989 Integra is headquartered in Plainsboro, New Jersey and has nearly 4,000 employees worldwide. Integra's common stock is listed on The NASDAQ Stock Market under the symbol "IART."

Integra LifeSciences has entered into an acquisition agreement of Codman Neurosurgery. This transformational acquisition creates compelling value for our shareholders, employees and patients, and enhances our global position in neurosurgery by adding a complementary product portfolio and the world-recognized Codman brand. This expansion position is open as a result of this exciting acquisition.

Responsibilities:

Support the Integra Sales Team by providing clinical support for surgical procedures and Neuro Critical Care (NCC) departments, as well as building strong relationships with surgeons, clinicians and nursing staff.

  • In close collaboration with Territory Managers/Regional Managers, provide clinical support for surgical and NCC procedures across several territories in the South Region - Victoria, South & Western Australia, Tasmania, and New Zealand

  • Building relationships with key surgeons and their nursing staff by way of ongoing training, education programs and clinical case support

  • Support current initiatives within the assigned region through:

  • supporting case coverage in the operating room,

  • in-servicing of surgeons, nurses and CSSD, ICU etc

  • extensive product knowledge,

  • exceptional customer service within selected accounts and key stakeholders,

  • participation in new product launches when required

  • Provide effective and timely response to customer enquiries, resolve customer problems, produce quotations, maintain equipment, undertake stock takes, maintain accurate records

  • Establish and maintain accurate records utilizing available Customer Relationship Management system

  • Effectively collaborate with our Technical Service Centre regarding loan equipment movements

  • Effectively liaise with Customer Service and Operations in regards to stock

  • Effectively work with Customer Service in regards to consignment agreements and stock

  • Attend and participate in sales meetings, product seminars and trade shows

  • Capture and feedback accurate market data as required

  • Ensure collaborative relationships with all Integra team members and external stakeholders

  • Comply with all company quality standards and procedures, regulatory requirements as well as health & safety requirements

  • Perform other related duties as assigned or required

Qualifications:

  • Minimum 3 years’ experience in a medical, scientific or hospital field. Operating theatre experience required

  • Tertiary qualification in nursing, science or the allied health field preferred

  • Ability to travel extensively throughout ANZ

  • Excellent communication and interpersonal skills; ability to communicate at all levels verbally and in writing; demonstrated ability to establish and maintain effective working relationship with co-workers, customers and other stakeholders

  • Demonstrated ability to understand and deliver excellent customer service

  • Proficient computer literacy

  • Must possess a valid driver’s license

  • High level of experience with working autonomously within a very small team environment; this requires proactive problem solving skills and well developed organisational skills

  • Proven ability to take accountability for the quality and timeliness of their work outputs

  • Demonstrated ability to maintain an excellent level of reporting, documentation andorganisation

  • Highly self motivated with a positive and “can-do” attitude, energetic and outcome driven, resilient and persistent when required

  • Flexible and adaptable in an ever changing environment

  • Strong ability to influence and negotiate successfully

  • Willingness and ability to learn and impart technical information

  • Sound judgment, creativity, initiative and innovative thinking

  • Professional Conduct, and understanding of, and compliance with, company policies, procedures and standards, organisation’s values and culture

Vacancy ID 2017-22450

Location AU-Melbourne

Position Type Regular Full-Time

Category Sales