IBM Project Change Lead (Procurement) in MELBOURNE, Australia

Want to work for a company that put the first man on the moon?A company that created Watson, a robot that took on the 2 of the world's smartest men in a game of Jeopardy?A company that uses analytics to predict natural disasters?A company that created the first check-out kiosk at the airport?We are defining the cognitive era, and we are just getting started..What can YOU make with IBM?

In this role, you will design and execute internal & external communications, change & training plans, stakeholder management, impact analysis, & benefits realisation supporting the Procurement service delivery team.The successful candidate should be able to drive stakeholder engagement, leadership alignment, impact analysis, learning/training, communications, organizational readiness, deployment, and adoption measurement. This includes experience in planning, designing and executing change as the means of ensuring faster adoption, utilisation, and realisation of benefits.Responsibilities

  • Act as the advisor and coach to the IBM Telstra Procurement account on transformation, management, stakeholder alignment, communications, education and development

  • Preparing and supporting stakeholders in the implementation and adoption of new business solutions (process or technology changes) within the account

  • Developing and implementing a best practice change & training that meets/exceeds contractual requirements

  • Coordinate with the functional and technical teams to develop integrated solution and project schedule - including implementation strategy, cut-over strategy, post production support strategy.

  • Act as an advisor to the IBM Procurement leadership, management, stakeholder alignment, communications, education and development

  • Update and advise the IBM leadership, management, and specialist change team on tools and job aids they can employ to deliver effective change

  • Manage, mitigate and update impact register and ensure regular impact assessments are undertaken

  • Lead the team to design, shape and deliver Business Change deliverables

  • Apply a structured methodology to deliver change management services

  • Consult and coach project teams on communications principles and messaging

  • Develop, manage and maintain a master communications plan for the project

  • Develop communications materials for a variety of mediums, using appropriate Telstra‚Äôs style, language and tone

  • Integrate change activities into the project plan

  • Evaluate and ensure user readiness through a business readiness checklist

  • Conduct a change impact assessment to understand the impact of the change and required interventions

  • Perform stakeholder analysis, including a plan to manage stakeholders through the lifecycle of the project

  • Implement and manage a method for measuring change/communications effectiveness

  • Perform training needs analysis and develop, pilot and deliver training materials

  • Participate in the definition of success metrics and monitor change progress

  • Provide peer review support to project team members where required

  • Ensuring effective handover to the business prior to project closure

  • Track and report issues, risks and project progress

  • Minimum 4 years Business transformation &/or IT project management experience

  • Good analytical and strategy skills

  • Broad knowledge of development life cycle

  • Good in-depth and all round knowledge of Telecommunication industry

  • Ability to gain confidence with the customer

  • Ability to influence at multiple levels

  • Good negotiation skills

  • Adherence to process

  • Strong Change Management skills

  • Flexibility in a fast moving environment

  • Relationship management


IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.