Honeywell Operations Manager in Newcastle, Australia
At Honeywell we are driven to create teams with a mix of styles, thinking and people – because we know that keeps us at the cutting edge of innovation.
Our employees collaborate to turn bright ideas into real life solutions that positively affect the world in which we live. Using innovative technologies that make our world cleaner and more sustainable, secure, connected, energy efficient and productive, Honeywell is committed to delivering big results in everything we make and do.
TheOperations Manageris responsible for providing leadership to the service business in Newcastle. You will lead a team of around 30 service supervisors, technicians and engineers who are the front line of our business.
Leading and inspiring a geographically dispersed team comes naturally to you and you will be able to focus on business growth, customer delight, safe engaged employees, performance management, training and talent development. You will be able to identify the best talent for the business and understand how to retain and motivate your team. Your team will feel empowered and supported with you delivering coaching and feedback when needed.
Your customer focus will help you focus on coverage and detailed account planning. You will be able to work with sales to grow our existing customer base and will be focused on looking for new opportunities. Across the metrics you will understand how to drive customer satisfaction and retention of customers.
With a high level of financial acumen you will manage a component of the P&L and be able to understand and interpret financial information. You will be able to accurately forecast and will hold your team to account on this. Your business acumen will be highly developed and you will be able to develop a full understanding of how your business makes money.
Forward thinking you will contribute to the 3 year strategic plan and have a vision for growth for your region. Comfortable in front of the customer you will be able to build credibility and become a trusted advisor.
In return we are offering a unique opportunity that requires a broad mix of skill. This is a high profile role with many challenges but many rewards.
Honeywell offers an inclusive, flexible and supportive culture, with merit based pay for performance, along with ongoing training and development opportunities for those that have the desire to succeed.
We work hard to make the world a better place. With the support of a global organisation and a culture of teamwork and camaraderie that is second to none, Honeywell employees can navigate their way around the world and progress from career to career within the same dynamic company. Our employees are encouraged to be visionaries and they achieve great things to build a team of results-oriented individuals, then empower them to make the world a better place.
Where will your visions lead you?
Honeywell Home & Building Technologydelivers integrated technology solutions that help our customers become safer, more secure, productive, energy efficient and competitive, whilst improving comfort conditions and compliance with new legislation. We have built a global reputation for delivering competitive advantage to our customers through design, implementation and support of cost-effective solutions that are aligned with business processes, objectives and outcomes, coupled with an absolute focus on customer satisfaction. For more than 60 years, HBT has delivered solutions to business, industry, and consumers in the Pacific region. As an affiliate of Honeywell International Inc., we are part of a highly diversified global technology and manufacturing company represented in 95 countries with offices in New Zealand, and in every state and territory in Australia.
/Honeywell is an equal opportunity employer that supports a diverse workforce./
Aboriginal and Torres Strait Islander peoples are encouraged to apply for this position.
/2016 Australian HR Awards Finalist – Best Workplace Diversity and Inclusion Program – Honeywell Corporate Pacific/
Job: *Customer/Product Support
Title: Operations Manager
Requisition ID: 00353975