Cerner Front End System Engineer in North Sydney, Australia


Job Title:

Front End System Engineer

Job Description:

Group Overview:

Cerner Technology Services (CTS) is one of the fastest growing segments of Cerner's business. CTS’s primary function is to host, manage and monitor client systems. Additionally CTS provides disaster recovery and temp hosting services for Cerner clients. CTS' remote hosting option (RHO) provides superior performance, security, reliability, and scalability with a lower up-front financial commitment from the client by combining hardware, networking technologies, and technical expertise. It allows healthcare organizations to leverage the most sophisticated and powerful IT solutions available today from our state-of-the-art data centers.


The Frontend System Engineer position within CTS Infrastructure Services is responsible for managing our frontend infrastructure in support of our CTS solutions and services. This position requires a thorough knowledge of Windows Server, Active Directory, DNS and VMware Virtualization. This includes the ability to operate in a multi-platform, multi-operating system, multi-component environment utilizing a large number of server builds and configurations in a multi-client environment.

Key areas of responsibility:

  • Identify, troubleshoot and resolve ADS, DNS and network problems

  • Providing advanced escalation support, including engaging supplier support

  • Performance monitoring and tuning

  • Fulfilling service requests for Infrastructure Services

Auto req ID:


Job Function :


Street Address:

Level 14

1 Pacific Highway

Additional Information:

All employees must be legally authorized to work in the country where the position is located. Work visa sponsorship is not available for this position.

Career Level:



North Sydney

Company Overview:

Be a part of something that matters. Something that affects every single person, every single day—people’s health and the care they receive.

Cerner is transforming health care by developing tools and technologies that make it easier and more efficient for care providers and patients to navigate the complexity of our health.

From single offices to entire countries, Cerner technology solutions are licensed by over 14,000 health care venues around the world.

Cerner Corporation, along with its subsidiaries and affiliates (“Cerner”), is proud to be an equal opportunity employer and a drug-free workplace.




Minimum Qualifications:

  • Bachelor's degree or equivalent work experience

  • 4+ Years Windows Support experience

  • Strong organizational skills

  • Ability to work off-hours when required

  • Remote infrastructure support experience

  • Provide on-call support

  • A thorough understanding of the Active Directory, DNS architecture

  • Must be fully authorised to work in Australia.

Preferred Qualifications:

  • Current MCSA/MCSE/MCITP/VCP certification

  • Active Directory Services 2003/2008 (Domain, Forest, Trust, Replication, OU)

  • Group Policy Management (GPOs), Group Scopes, FSMO roles, GC placements

  • Configuring/ Troubleshooting DHCP and DNS Name Resolution (zones, zone transfers)

  • User and Group Administration, File Permissions, DFS, FRS, WSUS

  • Optimizing System Performance using perf counters (Event Viewer and Network Monitor)

  • HP SIM (Systems Insight Manager), iLO & Onboard Administrator

  • Cluster Administration (configure cluster, cluster resources and groups, states and dependencies)

  • VMware Infrastructure (ESX Servers, vCenter, VMotion, DRS, HA)

  • Sound server class hardware knowledge, preferably HP Proliant BL and DL Series

  • Working knowledge of SAN/Storage and Citrix environment

  • Must possess the initiative to resolve issues before they become critical

  • Ability to manage multiple projects simultaneously

  • Propensity for knowledge sharing

  • Ability to work in a team environment

  • Innovative, self-motivated, and able to interact with all levels of the organization


New South Wales

Relocation Assistance Available: