Marsh Claims Consultant in NS, Australia

Title: Claims Consultant Location: AU-NS-Sydney Other Locations:

A great opportunity has become available for a Claims Consultant to join our claims team in Sydney. This motivated and highly professional team are looking for an individual who is committed to excellence in their work and with a passion for learning the industry.

If successful, you will be responsible for receiving new claims from clients and/or colleagues and then reviewing, processing, collecting information and notifying appropriate insurers.

Your main responsibilities will include:

  • Promptly enter or update claims information into appropriate claims application(s) in compliance with any local service standards;

  • Manage a portfolio of corporate clients under a variety of insurance classes, including: Property, Liability, Marine, Plant & Equipment.

  • Distribute (report) new claims notifications, or updates, to all insurers for all policies or coverages;

  • Communicate with clients, colleagues, third parties or insurers for status updates, information requests, instructions or query resolution

  • Prepare for and attend client meetings, including annual or quarterly claims review meetings

  • Analysing and interpreting policy wordings

  • Negotiating through the determination and/or settlement process on behalf of clients.

  • Meeting standards as outlined through external agreements and internal unit standards

  • Prepare settlement documentation and where appropriate facilitate collection of claims monies;

In order to be considered, previous general claims experience in a fast paced team is required. It is expected that you will have outstanding organisational skills, initiative and strong attention to detail. Excellent communication skills, motivation and a strong commitment to team culture will ensure you every success in this role.

About Marsh

Marsh is the world's largest risk and insurance services firm, delivering superior risk management and insurance broking solutions. We have 30,000 staff globally and deliver services across every capital city in Australia. Our strength is our people: their commitment, their expertise, and their customer service excellence.

How to Apply

This is an exciting and challenging role that offers a highly supportive and collaborative team environment. To APPLY, please send your resume to Nicole Pemberton by using the link below.

Please note should your resume be shortlisted, you will receive a link from HireVue to complete a digital video interview as part of the recruitment process. Once you have completed and returned the HireVue video interview a member of our Talent Acquisition team will make contact with you within two weeks.

Applications will only be accepted from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete Criminal Record check prior to commencement of employment.

Marsh is an equal opportunity employer committed to embracing a diverse and inclusive work environment. We aim to attract and retain the best people regardless of their gender, marital/parental status, ethnic origin, nationality, age, background, disability, sexual orientation and gender identity.