Marsh Insurance Administrator in NS, Australia

Title: Insurance Administrator Location: AU-NS-Sydney Other Locations:

This is an excellent opportunity for an Insurance Administrator to join our Mercer Marsh Benefits business in our new Sydney office. The operations team is undergoing significant change, which will provide an exciting environment to learn and make an impact. As an Insurance Administrator you will be responsible for providing professional operational support to all Mercer Marsh Benefits clients.

Key Responsibilities will include:

Draft Employer communications – (benefits/policy summaries) Identify premium allocation. Handle all employee policy and underwriting enquiries Process Invoice Requests / Creations (CBS system). Identify issues that may impact deadlines and make recommendations to improve processes, efficiency and delivery time. Support Account Executives with Client policy administration. Conduct analysis on policy to ensure accuracy and completeness of information on the MTrack database. Interpret and analyse policy information to complete the Annual Review process Identify and proactively manage underwriting cases throughout the entire underwriting process in line with set SLA’s administration targets and clearly defined best practices. Liaise with Clients and Insurers to build and maintain strong working relationships, and to ensure reviews are completed within SLA’s. This position will suit a switched on, detail focused individual with prior experience in group life insurance within an insurance company, consultant or broker in relation to Annual Reviews. You will naturally be a team player who understands the pressures of client facing roles and responds well to working to deadlines or under pressure.

About Mercer Marsh Benefits

Mercer Marsh Benefits is a collaboration between MMC sister companies Marsh Pty Ltd and Mercer LLC – with over 50 years’ experience in the employee benefits brokerage, consulting, and HR outsourcing business, together we represent the largest employee benefit consultancy and brokerage in Australia. We are part of the combined Mercer Marsh Benefits global network which comprises experts in 135 countries, all deeply knowledgeable about their local markets. Through our locally established businesses, we have a unique common platform that enables us to serve clients with global consistency and locally tailored solutions. Our strength is our people: their commitment, their expertise, and their customer service excellence.

How to Apply

If you are looking for a challenging new role in a truly global organisation that is committed to innovation and excellence, then look no further than Marsh. Apply now, by sending your resume and cover letter to Nicole Pemberton by using the link below.

Please note should your resume be shortlisted, you will receive a link from HireVue to complete a digital video interview as part of the recruitment process. Once you have completed and returned the HireVue video interview a member of our Talent Acquisition team will make contact with you within two weeks. We hope you enjoy the process and look forward to viewing your interview very soon.

Applications will only be accepted from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete Criminal Record check prior to commencement of employment.

Marsh is an equal opportunity employer committed to embracing a diverse and inclusive work environment. We aim to attract and retain the best people regardless of their gender, marital/parental status, ethnic origin, nationality, age, background, disability, sexual orientation and gender identity.