Arup Client Assistant - 12 month contract in Queensland, Australia

A career at Arup offers you the chance to make a positive difference in the world. Independently owned and independently minded, we attract a diverse mix of people to work on ground breaking projects around the world.

The Front of House team at Arup are responsible for the effective operational management of the reception area, meeting rooms and all internal events/meetings/workshops.

The FOH team provide a high level of customer service to all internal and external clients, strive to constantly improve current systems and undertake regular monitoring to ascertain where improvements can be made.

The team consists of 3 roles and a breakdown of tasks for the 3 roles is available:

Client Coordinator – oversees the workload of the FOH team

Client Assistant – responsible for the day-to-day provision of catering and amenities services

Receptionist – works with the Coordinator and Assistant to complete tasks involved in the provision of services for the FOH team

This role is to support the internal meetings, events and activities for the Brisbane Office, including but not limited to ordering catering, setup and pack up, and maintaining cleanliness and operational standards of client-related areas including meeting rooms, front of house, catering kitchen, and other meeting rooms or communal areas where events are being held.

This role will optimise the client experience and offer a hosting service for clients, visitors and staff conducting meetings predominantly (but not exclusively) on the FOH Level.

The Client Assistant works closely with the Client Coordinator and Receptionist to ensure the delivery of a coordinated and professional FOH that is responsive and proactively engaged with all internal stakeholders.

“It is not the wish to expand, but the quest for quality which has brought us to this position… to do work of quality, we must have people of quality. There are many kinds of quality, and there are many kinds of job to do, so we must have many kinds of people, each of which can do their own job well.” Ove Arup, 1970.

Job: Administration

Title: Client Assistant - 12 month contract

Location: Australia-Queensland-Brisbane

Requisition ID: BRI000047