Marriott Concierge - Part Time in Queensland, Australia

Description:

At Sheraton, we go above and beyond in everything we do. We are inspired by our guests and one another and are driven to make things better. We love what we do, and we give it all we ve got on property and off. When guests stay with us, it s not just a room with a bed that they re buying. It s an experience. We re looking for someone who is ready to go beyond in everything they do. If you are someone with a genuine drive to improve your life and the lives of those around you, we encourage you to explore careers with Sheraton.

Qualifications

As a Concierge, you will be responsible for providing a warm and friendly welcome to all hotel guests. You will be required to provide detailed and accurate information to guests and other departments on a wide variety of services and facilities both within and outside of the hotel.You will assist with luggage, escort guests to and from their rooms and perform valet parking when necessary.

The Concierge will assist Management in ensuring the effective communication of guests needs and requests to all relevant departments prior to their arrival occurs. This will contribute to ensuring a unique, memorable and personal stay. The Concierge will ensure all guest's needs, queries and problems are anticipated and resolved. You will be pro-actively involved in the hotel's operations keeping up-to-date with any events happening within the hotel.

On occasion, concierge may be required to work on the Front Desk and perform Guest Service Agent duties.

Requirements

This is the ideal position for someone with prior experience in a similar role, who would like to progress further within the Front Office Team. Candidates must be available to work a rotating roster, including weekends and overnight shifts. You will have a passion for guest service, value problem resolution, and enjoy working in a fast paced environment. A current unrestricted drivers licence is essential.

Enjoy the benefits of unlimited career opportunities, free onsite parking, discounted accommodation at our 5 star international hotels and resorts, and a sense of pride in knowing that you are part of a high performing team.

Be your best. Start your career at Sheraton, where you don't just work - you belong.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Job: Rooms and Guest Services Operations

Organization: Sheraton Hotels & Resorts

Location: AUS-Queensland

Requisition ID: 17001YKM