Wyndham Worldwide Casual In House Resort Host - Seven Mile Beach in Seven Mile Beach, Australia
Casual In House Resort Host - Seven Mile Beach
Wyndham Vacation Resorts Asia Pacific is seeking a flexible, enthusiastic and customer service focused casual In House Resort Host to join our Seven Mile Beach site.
About the Role…
As the In House Resort Host you will greet and welcome our guests to the resort, provide resort facilities and services information, advise on local attractions, activities, restaurants etc ensuring our guests' holiday expectations are exceeded.
Primarily, the In House Resort Host is responsible for building rapport with our guests with the aim of generating and booking sales appointments for the onsite sales team, to attend a face to face sales presentation which offers our guests the fantastic opportunity to make their holiday dreams come true !
Duties include but not limited to;
Encourage and schedule guests to attend an onsite sales presentations during the guest's stay at the resort
Provide the highest level of customer service, attend to guests needs and requests in a timely and efficient manner ensuring all expectations are exceeded
Meet the monthly targets, support the Company's sales and marketing programs and strategies
Display a positive, courteous and respectful attitude towards guests, the Company and team members; Support others within the team and empower each other wherever possible
Show integrity in all aspects of the position by doing the right thing, taking responsibility and delivering on the promise.
To be successful in this role, you will:
Have a solid background in Hospitality, Customer Service or Sales Industries
Be a real 'people person' and genuinely enjoy getting to know people
Have a strong ability to build and develop positive relationships
Have a passion for sales and delivering exceptional customer service
Be self motivated, results oriented and use initiative
Flexible to work a rotating roster including weekends, early mornings & evenings
Great company benefits including discounted resort stays across Australia, New Zealand and Fiji, training opportunities and a fantastic working environment on offer!
Wyndham Vacation Resorts Asia Pacific is one of the market leaders in resort and hotel ownership and management that offer a network of national and international resorts. We offer a wide array of exciting and challenging experiences throughout your career journey coupled with career progression and development. We pride ourselves on our professional yet relaxed culture with a healthy work/life balance and team camaraderie like no other, where you will feel recognised and rewarded.
Wyndham Worldwide is an Equal Opportunity Employer
Primary Location: Australia-Tasmania-Seven Mile Beach
Employee Status: Temporary
Organization: Wyndham Vacation Resorts Asia Pacific
Job Posting: Jul 17, 2017, 6:20:50 PM
Requisition ID: 1711215