The Estee Lauder Companies Account Coordinator in Sydney, Australia

Account Coordinator

Brand: Tom Ford Beauty


We are looking for a highly motivated Account Coordinator to join our Travel Retail team and lead the counters in Australia and New Zealand, particularly for the Tom Ford, Origins, GLAMGLOW, Kilian and Darphin brands.

In this role, the successful candidate will be responsible for achieving sales goals and business objectives through:

  • Motivating sales personnel to maximize the Brand’s retail sales

  • Providing reports and field updates for sales performance, competitor, successful launches, promotions, incentives etc.

  • Efficient management of daily counter operations

  • Good management of stock inventory

  • Counter coaching, development and supervision of Beauty Advisors and staff, including the mentoring of new hires

  • Excellent execution for counter set-up, merchandising, product launches and in-store promotions within the guidelines from Marketing and Visual Merchandising

  • Management and execution of special events

  • Implementing and monitoring incentive programs for sales personnel

  • Liaising with and maintaining good working relationships with Retailers and Shop Operations


The successful candidate will ideally have:

  • Must be an Australian Permanent Resident /Citizen

  • A general degree with minimum of 3-year relevant experience in retail

  • Full time availability Monday to Friday. Will be willing to travel outside of office hours or weekends if necessary

  • Self-motivated, independent and willingness to travel

  • Field work across Australia and New Zealand

  • Good organization, communication, and presentation skills

  • Ability to multi-task and good time-management

  • Proficient in MS Office - Excel, Word and Powerpoint

  • Proven sales track record

  • With high-end skincare industry experience and Travel retail experience is an advantage but not necessary

  • A second language (preferably Mandarin) is an advantage, but not necessary.

Job: Sales

Primary Location: Asia Pacific-AU-NSW-Sydney

Job Type: Standard

Schedule: Full-time

Shift: 1st (Day) Shift

Travel: Yes, 75 % of the Time

Job Number: 176034