Dell Account Mgr 3, Inside Sales in Sydney, Australia

Account Mgr 3, Inside Sales

Job ID R08459

Date posted 10/09/2017

Why Work at Dell?

Endless challenges and rewards. Opportunities on six continents. A team of colleagues fueled by collaboration. All this, and a company deeply committed to integrity and responsibility.

Dell is a collective of customer-obsessed, industry-leading visionaries. At our core is a commitment to diversity, sustainability and our communities. We offer unparalleled growth and development opportunities for our team members. We believe that technology is essential for driving human progress, and we’re committed to providing that technology to people and organizations everywhere, so they can transform the way they work and live.

The scope of this role is the top level of the ISR family for prospecting and driving sales programs to grow EMC's market share. The Territory Manager ISR, Mid-Market Geo, cultivates the skill set required for EMC field sales or Inside Sales management. The role is responsible for managing, driving and delivering business (both existing and new) around trusted IT solutions in their assigned territory working with the channel (a third party reseller for EMC). The role is a balance of office-based sales, offering information management solutions and services through local partners as well as direct field engagement.

Principal Duties and Responsibilities

  • Performs outbound sales activities such as cold calling, lead follow-up, sales qualifications for both new and existing customers

  • Utilize Salesforce.com to forecast and track all sales activities

  • Meets or exceeds activity metrics for outbound calls, appointments set, opportunities added, and prospecting time

  • Maintains contact with customers in an assigned territory to ensure customer satisfaction, issue resolution, and cross-sell opportunities for EMC’s large portfolio

  • Leverages internal resources and matrix organizations (e.g. District Manager, Technical Consultants, Solution Specialists, Programs, and Global Financial Services)

  • Builds relationships and effectively communicates with external partner organizations and assigned Territory management team

  • Develops a quarterly business plan and sales strategy for assigned market and geography in association with Territory management team

  • Conducts regular one-on-one reviews with Sales Manager to review forecasts, activity performance, training and development requirements

The right candidate will possess:

  • Experience within a fast paced sales environment

  • Proven ability in delivering against sales targets

  • Understanding of EMC's products (desirable)

  • Good understanding of IT market

  • Ability to influence others to achieve results

  • Problem solving skills

  • Excellent communication skills

  • Results driven

When you choose our company, you join a diverse world of innovative thought leaders. At our core is a commitment to workplace diversity, the sustainability of our planet, and community corporate involvement. We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities-all to create a compelling and rewarding work environment.

Job ID

R08459