Citi Administration Officer in Sydney, Australia

  • Primary Location: Australia,New South Wales,Sydney

  • Education: Bachelor's Degree

  • Job Function: Administration

  • Schedule: Full-time

  • Shift: Day Job

  • Employee Status: Regular

  • Travel Time: No

  • Job ID: 17047266


Citi is more than a global financial services company. It’s an engine for progress. Join us, and you’ll have the chance to get involved in progress in all its shapes and forms, right across the world. From the micro to the macro, from Australia to Zambia, the work we do has real positive impact. Wherever you are and whatever you do, progress starts here.

We’ve built a world famous, trusted brand over 200 years of continuously evolving financial services. And today, our influence continues to grow: with financial operations in 160 countries and 100 currencies. We have 200 million different clients, including some of the biggest names in the industries, sectors, businesses and governments that we serve every day. It all adds up to an exciting place to be for talented, ambitious people who want to build a truly remarkable career.

We are currently recruiting for an Administration Officer will join the Credit Operations Support Team based at Rhodes. This role will be responsible for providing reception and administration support to the Operations and Technology businesses based at Rhodes.

Key accountabilities will include:

  • EnsuringReception area is manned or available contact during business hours between 7:30am-4 pm

  • Meetand greet visitors, contractors and respond to general enquiries

  • Receive,register, sort and distribute all incoming mail and courier items.

  • Escalateissues/complaints on facilities, air-conditioning issues (external vendorsHP, vending machines, cleaners etc.)

  • Escalatesecurity issues to Fraser Property and CSIS for e.g. alarms and building securityconcerns

  • Escalatefacilities issues to CRS for e.g. repairs and maintenance

  • Arrangeaccess passes for contractors, visitors, staff visit from Park Street sitefor car park

  • Coordinateallocation of staff lockers

  • Ensuremeeting rooms and general areas are kept clean and tidy throughout the dayincluding restocking all kitchens at Rhodes on daily basis

  • Organisefridge clean on fortnightly basis

  • Assistwith staff with setting up presentation, video conference and telephoneequipment in meeting rooms and liaise with Technology to resolve anyissues

  • Assistwith Coordinate planning and set up of events at Rhodes office for e.g.Blacktown Boys mentor’s, Melbourne cup, Christmas party, consumerconnection to name a few.

  • Maintainstationery supplies; process, receive and distribute stationery orders asrequired.

  • Assistwith COB (Continuity of Business) & DOA (Denial off Access) testingincluding visiting staff queries.

·Assist with reconciliation process for all incoming mail with our vendors and escalate of issues.

·Comply with the ethical standards outlines in Citi’s Code of Conduct

·Adhere to policies and procedures, regulatory and legislative requirements.

Keyskills and experiences required:

  • Provenexperience as front desk representative

  • Proficient inEnglish ( Oral and written)

  • StrongMicrosoft Office skills including Outlook, Word and Excel

  • Goodorganizational and multi–tasking abilities

  • CustomerServices Orientation.

  • StrongMicrosoft Office skills including Outlook, Word and Excel

  • Superiorcustomer service focus

  • Experiencemanaging vendors and contractors

  • Stronginterpersonal skills

  • Ability to workwell under pressure and with conflicting priorities

  • Able todemonstrate flexibility in dealing with responsibilities

  • Exceptionalorganisational and time management skills

  • Superior verbaland written communication skills

  • Ability to dealwith staff at all levels throughout the organisation

  • Strongaccountability and ownership

  • Always seekingmeans for improvement

  • High level ofaccuracy and attention to detail

  • Team player


  • Higher School Certificate or equivalent

When you work at Citi, you’ll be working for anorganisation that truly has a global footprint and a powerful network thatspans the globe. We celebrate individual ingenuity and leverage the diversityof our people in order to drive high performance. Through dedicated support,training and resources, we promote our talent and future leaders to bring aboutlasting and positive impact. Citi continues to be an Employer of Choice forWomen and supports a flexible work environment.

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