Unilever Assistant Customer Manager in Sydney, Australia
Assistant Customer Manager
MAIN JOB PURPOSE:
The Assistant Customer Manager is responsible for supporting the Customer Manager in the delivery of the Food & Refreshment Joint Business Plan with Metcash and all associated banners, with specific responsibility for the Hot Tea, Spreads and Iced Tea categories.
Management of the operational interface with Metcash to deliver customer specific tactical solutions on ranging, pricing, merchandising, promotions and in store activations.
Responsible for 'end to end' execution including alignment of central Metcash team and both the Unilever regional state and field teams responsible for priority banners and store level execution.
Influence strategic direction for the categories with Metcash.
Influence Unilever growth strategy by bringing the Metcash ‘voice’ into the Unilever business.
Responsible for the internal operational plan and associated stakeholder alignment.
Contributing to high performance team culture.
Delivery of Turnover Customer Profitability and TTS budgets for the customer within allocated categories.
Work with the Customer Business Manager to prepare for customer meetings.
Attend customer meetings & play an active part in engaging the customer.
Leverage regional State & Field Teams to drive execution excellence.
With Customer Marketing Manager execute specific activation events within the customer.
Customer specific projects as allocated
Manage designated relationships with customers.
Provision of clear up to date inputs to Business Processes E.g. Promotional Evaluation; Customer Business Planning, forecasting & business reporting.
Weekly review of instore promotional activity & pricing
Implementing the CD Business Plan
Optimising Promotion Sell-out
Developing Customer Relationships
‘End to end’ execution skills
One to two roles in Customer Marketing/Trade Category Management and Account Management / Field Sales
One to two roles in Brand Building, Customer Marketing/Trade Category Management and Account Management / Field Sales
3 years of business experience, preferably cross-functional
Relevant tertiary qualifications
Job: Customer Development
Primary Location: Australia-New South Wales-Sydney-Sydney CBD
Shift: Day Job
Unposting Date: Jul-27-2017
Req ID: 170009F2