IHG Concierge - InterContinental Sydney Double Bay in Sydney, Australia

Description:

At InterContinental ® Hotels & Resorts our role is to put the glamour into

international travel. That’s where you come in. When you’re part of the

InterContinental Hotels & Resorts brand you’re more than just a job title.

At

InterContinental Hotels & Resorts we look for people who are charming,

confident, and internationally-minded; people who know what it takes to exceed

guest expectations.

Join us as

a Concierge at InterContinental Sydney Double Bay located in Sydney’s exclusive

leafy green Eastern Suburbs. You’ll have ambition, talent and obviously, some

key skills to join our friendly and professional Concierge team. Because, for

this vital role, we’re looking for someone who will create moments that make

guests feel special providing memorable InterContinental guest experiences.

You will

offer our discerning guests with an unforgettable luxury experience and you

will provide information and assistance to InterContinental Sydney Double Bay

guests ensuring the highest standard of service and professionalism at all

times.

You will have the ability to offer

insightful and bespoke recommendations based on individual guests preferences

and be able to maintain a high

level of product and service knowledge in order to best serve and facilitate

guest requests.

You will report to the Chef Concierge and as an ambassador of

the hotel, you'll be the one who will develop and build strong

and positive relationships with our guests to ensure that their

stay is memorable. Other key responsibilities of the

role include assisting guests with all their inquiries, and providing

detailed knowledge of the hotel's activities for the day, key

occurrences in your city/location, transport information, location of major

buildings and places of interest, etc. to our guests. In addition

you will be required to manage guest mails, messages, telexes,

facsimiles, courier services, etc.

Qualifications

You'll have a confident and enthusiastic approach

matched with a warm, friendly and down to earth personality. You’ll have good

communication and interpersonal skills, be physically fit and able to carry,

push or lift heavy suitcase and packages as required. You will put our guests

at the heart of everything you do and have a genuine care of people and the

hospitality industry! Ideally, you will have experience in guest services, be

flexible with your working hours and a NSW manual driver's license is a must.

Your knowledge of Sydney will be a key asset to this role. Luxury brand

experience is desirable as is previous experience in a similar role.

In return

for your hard work, you can look forward to a benefits package including hotel

discounts worldwide! What’s more, because your career will be as unique as you

are, we’ll give you all the tailored support you need to make a great start, be

involved and grow.

And

because the InterContinental Hotels & Resorts brand belongs to the IHG®

family of brands, you’ll also benefit from all of the opportunities that come

from being part of a successful, global hospitality company with over 4800

hotels in over 100 countries around the world.

So whoever

you are, whatever you love doing, bring your passion to the InterContinental

Hotels & Resorts brand and IHG and we’ll make sure you’ll have room to be

yourself. Find out more about joining us today by going to careers.ihg.com at http://www.ihg.jobs

Job: Concierge

Location: Australia-Sydney

Requisition ID: SYD004835