Wyndham Worldwide Front Office Supervisor in Sydney, Australia

Front Office Supervisor

Description

Our Wyndham Sydney resort is within walking distance to Hyde Park and the CBD, we are looking for a Front Office Supervisor that thrives on providing exceptional customer service to join our fantastic team!

What is the role?

As the front Office Supervisor you will be responsible for ensuring theefficient day to day operation of the reception desk including greeting andregistering of owners and guests, providing information to local areaattractions, administration, as well as managing any guest issues that mayarise. You will also assist the Front Office Manager in building, developing, training and leading a team proactivelyto promote high levels of customer service and actively contributing to thecompany vision of making holiday dreams come true.

What we looking for?

To be considered for this great opportunity it is essentialthat you have the following skills and attributes:

  • Proven experience in a front office department at a supervisory leveleither as a Team Leader, Shift Supervisor, Assistant Manager, or Duty Manager

  • Knowledge of hotel property management systems, Hirum preferred

  • Excellentcommunication skills, written, verbal and active listening

  • Detail focused with an organised approach and ability tomultitask

  • Positive attitude, vibrant and passionate about deliveringexceptional customer service and exceeding expectations

  • Exceptional time management skills and the ability to workunder pressure

  • Strong negotiation and problem solving skills

  • Proficiency in using a computer and Microsoft Office applications

  • Immaculate presentation and grooming standards

  • Ability to work a flexible roster, including weekends andschool and public holiday periods

  • The capability to work in a fast-paced environment both aspart of a team and autonomously

  • Valid driver’s licence is essential

  • Senior First Aid Certificate

  • Tertiary qualifications are highly regarded

Qualifications

Who are we?

Wyndham Vacation Resorts Asia Pacific is one of the market leaders in Timeshare Vacation Ownership development, offering a network of national and international resorts. We pride ourselves on our professional yet relaxed culture where we offer continued support towards career development and growth.

What do we offer?

Great company benefits including discounted resort stays across Australia, New Zealand and Fiji, contribution towards private health insurance, training opportunities and a fantastic working environment on offer!

Wyndham Worldwide is an Equal Opportunity Employer

Job: Guest Services

Primary Location: Australia-New South Wales-Sydney

Employee Status: Regular

Schedule: Full-time

Organization: Wyndham Vacation Resorts Asia Pacific

Job Posting: Jun 8, 2017, 1:11:23 AM

Requisition ID: 1709005