Wyndham Worldwide Front Office Supervisor in Sydney, Australia
Front Office Supervisor
Our Wyndham Sydney resort is within walking distance to Hyde Park and the CBD, we are looking for a Front Office Supervisor that thrives on providing exceptional customer service to join our fantastic team!
What is the role?
As the front Office Supervisor you will be responsible for ensuring theefficient day to day operation of the reception desk including greeting andregistering of owners and guests, providing information to local areaattractions, administration, as well as managing any guest issues that mayarise. You will also assist the Front Office Manager in building, developing, training and leading a team proactivelyto promote high levels of customer service and actively contributing to thecompany vision of making holiday dreams come true.
What we looking for?
To be considered for this great opportunity it is essentialthat you have the following skills and attributes:
Proven experience in a front office department at a supervisory leveleither as a Team Leader, Shift Supervisor, Assistant Manager, or Duty Manager
Knowledge of hotel property management systems, Hirum preferred
Excellentcommunication skills, written, verbal and active listening
Detail focused with an organised approach and ability tomultitask
Positive attitude, vibrant and passionate about deliveringexceptional customer service and exceeding expectations
Exceptional time management skills and the ability to workunder pressure
Strong negotiation and problem solving skills
Proficiency in using a computer and Microsoft Office applications
Immaculate presentation and grooming standards
Ability to work a flexible roster, including weekends andschool and public holiday periods
The capability to work in a fast-paced environment both aspart of a team and autonomously
Valid driver’s licence is essential
Senior First Aid Certificate
Tertiary qualifications are highly regarded
Who are we?
Wyndham Vacation Resorts Asia Pacific is one of the market leaders in Timeshare Vacation Ownership development, offering a network of national and international resorts. We pride ourselves on our professional yet relaxed culture where we offer continued support towards career development and growth.
What do we offer?
Great company benefits including discounted resort stays across Australia, New Zealand and Fiji, contribution towards private health insurance, training opportunities and a fantastic working environment on offer!
Wyndham Worldwide is an Equal Opportunity Employer
Job: Guest Services
Primary Location: Australia-New South Wales-Sydney
Employee Status: Regular
Organization: Wyndham Vacation Resorts Asia Pacific
Job Posting: Jun 8, 2017, 1:11:23 AM
Requisition ID: 1709005