Hilton Health Club Receptionist in Sydney, Australia

About the role

In your new role as LivingWell Receptionisy, you will be responsible for engaging with LivingWell members and guests from arrival to departure. You will respond to customer requests and while ensure they receive personalised, efficient and consistently high levels of service.

What will I be doing?

  • Greeting all members, guests and team membersin an efficient and welcoming manner, ensuring an outstandingfirst impression and a consistently high standard of customer service is delivered at all times
  • Ensuring that club members and guests receive efficient, friendly, consistent and personalised service at all times
  • Securing daily handling of monies and goods received
  • Ensuring all situations that arise in the club are dealt with efficiently, professionally and with a sense of urgency
  • Being actively involved in promoting club facilities, products and activities
  • Maximising all revenue/membership opportunities for the club, and referring potential new members to the Sales team

What are we looking for?

  • Reception experience
  • Professional disposition and excellent communication skills
  • Well presented
  • Have the ability to work flexibly to suit the hours (various shift patterns)
  • Driven and passionate about your chosen career
  • Experienced in customer service and reception duties
  • Dedicated to delivering amazing customer service every time

Culture and benefits

Our team are responsible for living up to our brand promise of ‘ensuring that every guest feels cared for, valued and respected’ we achieve this by ensuring our Blue Energy culture is alive in each of our hotels. Blue Energy is the unspoken energy and passion behind each of our dedicated team members who are focused on making a difference. It links our vision ‘To fill the earth with the light and warmth of hospitality’ – to our values of ‘Hospitality’, ‘Integrity’, ‘Leadership’, ‘Teamwork’, ‘Ownership’ and ‘Now’. As a Hilton team member you can expect to receive;

  • A competitive industry wage and generous annual leave benefits
  • Complimentary gym membership at LivingWell Health Club, Hilton Sydney
  • Team member only discount - global Hilton room rates
  • Discounts of up to 25% on products and services in participating Hilton outlets
  • Access to Hilton University training, offering more than 2500 learning programs
  • Career development planning and opportunities

Job: Spa, Health Club, Recreation

Title: Health Club Receptionist

Location: null

Requisition ID: HOT0438E