Dell Inside Sales Account Manager - NSW Public in Sydney, Australia

Inside Sales Account Manager - NSW Public

Job ID R05111

Date posted 10/09/2017

Why Work at Dell?

Endless challenges and rewards. Opportunities on six continents. A team of colleagues fueled by collaboration. All this, and a company deeply committed to integrity and responsibility.

If you are passionate about computer technology and eager to develop a career in technology sales, Dell is the place to be. Within

Commercial Sales we are looking for an Inside Sales Account Manager to work as part of a team based in

Northern Beaches, Sydney.

The Inside Sales Account Manager is responsible for sales of Dell's products and services to our customers. Working as part of a virtual team, you will be responsible for client liason over the phone and will conduct needs analysis, relay product information, technical specifications and the preparation and distribution of timely and accurate quotations/tenders. The scope of the position includes the development of new Dell users as well as the development and maintenance of existing clients within the account base allocated.

Key Responsibilities:

  • Achieve quota targets by selling Dell's range of products and services using outbound calling, consultative and influencing selling techniques.

  • Establish and nurture a strong rapport with Dell's customer base

  • Consults to customers on various project planning and routine systems configuration issues in order to meet their business needs.

  • Introduces Dell Added Services to Account Base through the External Business Development Manager to help increase our penetration into the Account i.e. DellPlus (Customisation of hardware and Software)/Premier Pages (Ecommerce).

  • Acts as the internal representative on behalf of Dell's Relationship clients to ensure customer satisfaction, expectations and requirements are met.

  • Preparation of timely and accurate quotations/orders to meet customer requests

  • Analysis and preparation of sales and customer reports to assist Sales Mgmt in the evaluation of customer's.

  • Keep abreast of technological advances in the PC/IT industry with particular emphasis on competitor products, services and pricing

To be successful in this role, you will offer to following skills and experience:

  • 4+ years experience in an Previous Account Management and Sales experience within the IT sector

  • Strong selling and influencing skills

  • Excellent written and communication skills

  • Self motivated, well organised and a team player

  • Strong customer service ethic - building and maintaining relationships

  • Well-developed negotiation and sales persuasion skills

  • Proactive/Drive for achievement

  • Strong organization/prioritisation skills

  • Problem analysis and judgment skills

  • Understanding of the Channel Model and IT business


Our people are the most critical component of our long-term success and their health and wellbeing are our priority. You will enjoy a comprehensive, locally competitive benefits package.

Dell is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity and/or expression, national origin, protected veteran status, disability, genetics, or citizenship status (when otherwise legally authorized to work) and will not be discriminated against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we operate. Dell encourages applicants of all ages.

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