Vision Critical Research Manager in Sydney, Australia
You want to help change the way the world views customers.
From professional sports teams to Fortune 100 companies, we work with some of the biggest brands in the world – and so will you. We are a successful global software company with a start-up mentality. Our leadership team is always available, teams work side-by-side and fresh perspectives are not only encouraged, they are celebrated.
Vision Critical was born from the idea there had to be a better way for companies to connect with the people who matter most to them: their customers. The belief that people matter is the core of our culture.
We believe that people have wisdom that’s worth listening to, learning from and acting on. Be one of those people at Vision Critical. Join us!
About the team
If you want to create the research of the future, we’d love to hear from you. Joining the Vision Critical puts you at the forefront of the research technology that is powering over 1000 Insights Communities worldwide. Our unique Relationship Memory™ approach to research respects prior customer feedback and places powerful longitudinal studies within easy reach of our clients.
You will work with an energised team and some of Australia’s most famous brands. As you develop in the role, you will master our Sparq3 software platform. As a high performer, you will have longer term opportunities to progress to a Senior Research Manager.
As a Research Manager, you will get to build ongoing relationships with our key clients and engage with their own consumers and stakeholders on a regular basis through the use of online surveys, online live chats and discussions. Performing well under pressure, the Research Manager manages and grows multiple client accounts across verticals such as Retail, Technology and Consumer Packaged Goods while ensuring profitability, client loyalty, and satisfaction. As a member of our successful APAC practice, you will have the opportunity to grow your career as our office grows. You will participate in the full research process from start to finish including proposals, design, analysis and recommendations.
This position is responsible for:
Managing multiple quantitative and/or qualitative projects
Liaising with operations, ensuring projects are delivered within budget and on-time
Managing client expectations and fielding questions/concerns and occasionally presenting to clients.
The ideal candidate will have a university degree with a minimum two years' experience in research
Experience on the full service supplier side of research is a definite advantage
You have proven experience and/or education in both quantitative and qualitative methodologies including questionnaire design, analysis and project management
You have a reputation for creativity, are known for your attention to detail, the ability to see the story in the numbers, and for superior communication and client management skills
You are an out-of-the box thinking that doesn't stand for mediocrity or status duo
The ability to manage multiple projects is a key skill
An expert knowledge of Excel and PowerPoint would be considered an asset
Ready to join our team?
If you are interested in helping Vision Critical deliver on its commitments and taking your career to the next level we invite you to apply online now.
Please note that due to the high volume of applications received only short-listed candidates will be contacted.
Thank you for your interest in Vision Critical.
Vision Critical is an equal opportunity employer.
External Company Name: Vision Critical Communications Inc.
External Company URL: https://www.visioncritical.com/