SAP S/4HANA Cloud Consultant (Syd or Melb) Job in Sydney, Australia
Requisition ID: 154718
Work Area: Consulting and Professional Services
Expected Travel: 0 - 70%
Career Status: Professional
Employment Type: Regular Full Time
As market leader in enterprise application software, SAP helps companies of all sizes and industries innovate through simplification. From the back office to the boardroom, warehouse to storefront, on premise to cloud, desktop to mobile device – SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SAP applications and services enable customers to operate profitably, adapt continuously, and grow sustainably.
DBS S/4HANA Cloud Consultant
PURPOSE AND OBJECTIVES
The S/4HANA Cloud Consultant will drive the delivery outcome in partnership with our customers on their journey to the cloud. From scoping and planning of the initial deployment through to continuous adoption of quarterly updates. The S/4HANA Cloud Consultant role requires deep understanding of the S/4HANA Cloud process across functional borders, as well as a service-oriented attitude with the aim to achieve customer success.
The S/4HANA Cloud Consultant role will be at the core of our customers and of SAPs success and is primarily a hands-on delivery function, accountable for the successful go-live of S/4HANA Cloud deployments for DBS service engagements.
KEY RESPONSIBILITIES AND TASKS
Support customer success, satisfaction, and referenceability for S/4HANA Cloud customers
Thoroughly understand the S/4HANA Cloud product set, Process Areas and Best practices
Work within the SAP Activate methodology and in an agile delivery model to drive customer deliverables.
Work within an on/off-site delivery approach, leveraging the entire SAP ecosystem to drive quicker deployments with a predictable outcome.
Conduct Fit to Standard Workshops and identify scoping, configuration, GAPs and Integration points.
Actively manage the data migration effort, with thorough understanding of data field mapping and upload.
Responsible for the testing approach, execution and successful outcome.
Support Enablement of Customer and drive cutover processes
Support the industrialization of the implementation process to improve the timeline of deployments
Drive the adoption of the value based innovation roadmap and guide the customer in their journey
Plan and personalise the customer journey while maintaining global scalability and consistency
Provide services solutioning support through understanding the customer requirements and producing Scope, Effort and timeline estimates and approach for service delivery.
Break the deep functional module silo mentality and become a Business oriented Process consultant across all Business functions.
Ability to multi-task and work across multiple engagements in parallel.
Responsible for predictable high quality delivery in all assigned S/4HANA Cloud customers
Ensure on time & quality delivery.
Live the Digital Business Service strategy for S/4HANA Cloud
Ensure cross-LoB collaboration, best practice sharing and team work
Manage “business outcomes” based on customer business KPIs
No surprises, make transparent any issues that could disrupt the customer and SAP success
Cooperation and Coordination
Deep respect for customer stakeholders and ways of working and be sensitive and supportive in the change from current practices/roles to S/4HANA cloud best practices and roles/
Internal collaboration with Sales, Finance, Legal and other business functions to support S/4HC adoption and achieve customer outcomes
Align with Customer Engagement Executive and Customer Success Manager during the post sale experience, be one team and actively contribute value to the customer including support of Maintenance and Renewal.
Deep understanding of S/4HANA Cloud product and service portfolio.
Understand all Business Process Areas across the product set.
Conduct Fit to Standard workshops and identify configuration, data migration, integration and GAPs
Understand the limitations of the product and how to overcome them
High level Technical understanding of SaaS deployments, in particular S/4HANA Cloud
EDUCATION AND COMPETENCIES / SKILLS
University Degree in Business and/or IT related field.
Deep knowledge of the SAP Digital Business Services area as well as internal SAP processes
Experience in several industries and the industry the customer belongs to (core processes and trends of the industry)
High customer orientation, service attitude and business acumen
Liaison and consultative skills: negotiating skills within a context of high political sensitivity and conflicting interests.
Strong writing, mentoring, decision making, communication, and meeting facilitation skills; ability to utilize a combination of formal authority and persuasion skill sets.
Customer Senior stakeholder management and communication skills
Adaptability and flexibility to manage deadline pressure, ambiguity and change.
Great interpersonal skills; the ability to work well with people from different disciplines with varying degrees of technical experience; competence in clear concise and tactful communication with senior executive management, clients, peers and team members.
5 years of professional experience; demonstrated knowledge / expertise of at least one industry / solution segment
4 years of ERP and related experience with 3 years of SAP product delivery experience and 3 full lifecycle SAP deployments. OnPremise or Cloud is acceptable
3 years customer facing delivery experience
Please note all applicants with Technical, Project Management, Functional consulting are all acceptable to this position as there are several vacancies available for different skillsets. The most important od that you have a high acumen for understanding the Business Process and sensitivity towards business process change.
Travel: 25% - 100%
Career Level: T2-T3PF
SAP'S DIVERSITY COMMITMENT
To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.
SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com , APJ: Careers.APJ@sap.com , EMEA: Careers@sap.com ). Requests for reasonable accommodation will be considered on a case-by-case basis.
Additional Locations: Virtual - Australia