Pegasystems, Inc. Engagement Leader in Australia

We are looking to hire a Senior Program Manager to join our growing team in Sydney. This role manages all aspects of software delivery lifecycle to drive customer success and account radiation. You will be responsible for project planning, management as well as client engagement and relationship management at all levels within an account.


  • Typically manage between one to three projects, which may be Pega, partner or client-led implementations.
  • Deliver engagements to the agreed customer scope, timescales, budget, and quality metrics, as well as assisting customers to achieve the expected ROI.
  • Drive account hygiene (timely and accurate contractual documentation, Project Status Reports (PSRs), Engagement Status Dashboards (ESDs), forecasts, and A/R collections).
  • Act as a trusted advisor to the client on all aspects of Pegasystems’ engagement, leading communication and providing thought leadership so that the best possible solution is implemented.
  • Advise on Pegasystems’ delivery methodology and how this can be harmonized with a client’s methodology.
  • Demonstrate a thorough understanding of Agile, Waterfall and Scrum approaches to delivery.
  • Lead and coach staff toward thought leadership and project excellence.
  • Work with Pegasystems Practice Leaders and Account Executives to define the client roadmap and success strategy.

About you:

  • You are a team player passionate about results with demonstrated experience in consulting and project management.
  • Good to have 10+ years’ of experience in professional services project management roles.
  • Strong experience in agile and scrum development methodologies.

Pega Offers:

  • Competitive remuneration package.
  • Be a part of collaborative and dynamic team.
  • The chance to solve complex business problems for top notch clients in a variety of industries.

As an Equal Opportunity and Affirmative Action employer, Pegasystems Inc. will not discriminate in its employment practices due to an applicant's race, color, religion, sex, national origin, age, genetic information, veteran or disability status, or any other category protected by law.

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