NEC Australia Network Engineer in Australia

Network Engineer

Location:ACT-Canberra

Requisition Number:4772

of openings:1

Description

NEC Australia is a leading technology company that delivers a complete portfolio of ICT solutions and services to large enterprise, small business and government customers. NEC Australia helps customers gain greater business value from their technology investments, by delivering end-to-end technology solutions, business and IT transformation consultancy, professional services, communications solutions, application and solutions development and infrastructure and applications managed services and support.

Primary Accountability:

To provide technical support by resolving incidents, installation, project delivery, maintenance for the Datacentre Communications Network and ensure end to end operational availability of network systems within service levels and / or service expectations.

Key Accountabilities:

Provide technical services and support for the following areas:

  • Network level: WAN and LAN connectivity, routers, firewalls, and security.

  • Internal systems, and Data centre network infrastructure.

  • Act as point of contact between customer and engineers.

  • Resolve all incidents in line with required service level agreements.

  • Complete project activities as required on behalf of the customer.

  • Define and document requirements and provide design documentation as appropriate

  • Assist with and generate Design’s, Solutions & execute new installations and upgrades as necessary complying with the change management process.

  • Maintain accurate records of all operational assets (hardware, software)

  • Work with Customers, Solutions Architects, Pre-Sales, NEC Management and the delivery team in providing the best and most cost effective solution

  • Liaise as required between the Delivery team, Professional services, Solution Architects and OEM’s on the implementation & support issues that may arise

Experience and Qualifications Required:

  • Degree / Certificate in IT or equivalent

  • Cisco Associate and/Or Professional Level Certifications (CCNA,CCNP R&S and DC)

  • Experience with Cisco Firewalls and Data Centre switches.

  • Experience with Cisco LMS and Cisco Prime.

  • Experience with UCSD.

  • ITIL Foundations Certificate

To be eligible you must be an Australian Citizen with a minimum NV1 Security Clearance

How to apply

At NEC, we offer an outstanding working environment and the opportunity to be part of a high performance team. We place great emphasis on our staff satisfaction and have a vigorous professional development program, a fantastic corporate culture and a highly responsive management team. Apply now or contactchitra.kumar@nec.com.aufor further information.