NEC Australia Network Engineer in Australia
NEC Australia is a leading technology company that delivers a complete portfolio of ICT solutions and services to large enterprise, small business and government customers. NEC Australia helps customers gain greater business value from their technology investments, by delivering end-to-end technology solutions, business and IT transformation consultancy, professional services, communications solutions, application and solutions development and infrastructure and applications managed services and support.
To provide technical support by resolving incidents, installation, project delivery, maintenance for the Datacentre Communications Network and ensure end to end operational availability of network systems within service levels and / or service expectations.
Provide technical services and support for the following areas:
Network level: WAN and LAN connectivity, routers, firewalls, and security.
Internal systems, and Data centre network infrastructure.
Act as point of contact between customer and engineers.
Resolve all incidents in line with required service level agreements.
Complete project activities as required on behalf of the customer.
Define and document requirements and provide design documentation as appropriate
Assist with and generate Design’s, Solutions & execute new installations and upgrades as necessary complying with the change management process.
Maintain accurate records of all operational assets (hardware, software)
Work with Customers, Solutions Architects, Pre-Sales, NEC Management and the delivery team in providing the best and most cost effective solution
Liaise as required between the Delivery team, Professional services, Solution Architects and OEM’s on the implementation & support issues that may arise
Experience and Qualifications Required:
Degree / Certificate in IT or equivalent
Cisco Associate and/Or Professional Level Certifications (CCNA,CCNP R&S and DC)
Experience with Cisco Firewalls and Data Centre switches.
Experience with Cisco LMS and Cisco Prime.
Experience with UCSD.
ITIL Foundations Certificate
To be eligible you must be an Australian Citizen with a minimum NV1 Security Clearance
How to apply
At NEC, we offer an outstanding working environment and the opportunity to be part of a high performance team. We place great emphasis on our staff satisfaction and have a vigorous professional development program, a fantastic corporate culture and a highly responsive management team. Apply now or firstname.lastname@example.org further information.