Bechtel Corporation Site IS&T Support Job in Weipa, Australia
Requisition ID: 185761
Bechtel is a global provider of engineering, construction, and project management services with a reputation for excellence and innovative project delivery. An immediate opportunity exists, within our Mining and Metals business unit to be part of the exciting Rio Tinto Amrun Bauxite project, in far north Queensland.
The Amrun Project encompasses the engineering, procurement, and construction management (EPCM) of a range of infrastructure required to support a new bauxite mine on part of Rio Tinto’s existing lease, south of the Embley River, between Weipa and Aurukun on the Western Cape York Peninsular. This includes the construction of a bauxite mine, accommodation, processing plant, dam, tailings storage facility, roads, export wharf, and ferry terminals to transport the workforce from Weipa to the mine. At the request of Traditional Owners, the project is known as Amrun—the Wik‑Waya name for the area.
The Home Office team will be based in the Brisbane CBD, supported by the New Delhi Execution Unit. The Field Office team will be located at the job site with camp accommodation provided and a FIFO work roster.
The primary responsibility of this role is to support a Bechtel standard Project automation environment, including deskide computing and peripherals, office automation applications and related services, on the Amrun Project. The role reports to the Site IS&T Lead.
ESSENTIAL JOB DUTIES:
Works with the Project IS&T team (both in Brisbane and at the jobsite) to deploy, support and maintain project infrastructure and applications to meet project execution requirements, including computing equipment, hardware peripherals, standard office automation applications and Bechtel BSAPs
Provide an active, hands-on support service across all jobsite offices
Ensure deskside support adherence to a disciplined approach in applying established Bechtel standards, procedures and methods to provide the following within the jobsite locations:
Coordinate with Site IS&T Lead and IS&T global peers to ensure a standard, consistent, robust environment is maintained and supported
Data networks coordinate with Site IS&T Lead for office setup, network cabling, wireless network deployment, equipment and network troubleshooting, patching, support and support escalation
Computing environment Bechtel standard imaging, installation, support (local and remote), maintenance and upgrades for desktops, laptops, tablets, mobile communication devices, peripherals and standard software packages, etc.
Telecommunications and miscellaneous systems as applicable provide hands-on support telephony, mobile phones, MFDs, videoconferencing, etc.
Ensure any project-specific system implementation, configuration, maintenance and support procedures are documented and understood by both project and corporate IS&T support teams
Utilize Bechtel standard systems for service center, change management, asset tracking, etc.
Respond to customers’ needs, questions and concerns in an accurate, effective and timely manner and expedites corrective actions, while documenting lessons learned
Work as an integral part of the Project team and the broader Bechtel IS&T community (comprising of both on-project and off-project technical professionals)
Provide regular and timely feedback to the Site IS&T Lead regarding deskside performance, IS&T activities, issue resolution, etc.
KNOWLEDGE, SKILLS AND EXPERIENCE:
Sound working knowledge of Bechtel IS&T infrastructure standards and information security
5+ years hands-on experience within a Windows desktop environment
5+ years Engineering & Construction industry and remote support experience highly desirable
Sound communication skills oral/active listening and written communications skills are critical to the role
Ability to handle multiple customer interactions in an accurate, effective and timely manner
Ability to articulate ideas, gain consensus through influence and write clear and concise documentation
Strong aptitude for automation and eager to learn
Strong analytical skills to identify problems and work with a virtual team to determine, develop and implement solutions
Strong interpersonal skills to provide end user support and maintain Bechtel standards
Ability to prioritize and flexibility to multi-task in a fluid environment
Academic qualification (post-secondary diploma, university degree or equivalent) in the area of Engineering, Information Technology, Information Systems, or a related field, 5+ years of relevant IS&T experience.
CCNA/MCSE/MCP qualifications are highly regarded
ESSENTIAL COMPANY REQUIREMENTS:
Ethics: Commitment to the Project’s ethical standards as demonstrated by success on prior projects.
Quality: Commitment to the Project’s quality standard as demonstrated by prior Supervisors’ evaluations of work performance.
ES&H: Demonstrated commitment to the Project’s Zero Incident philosophy by prior active engagement and demonstration of ES&H Leadership.
Shaping tomorrow together
Bechtel is among the most respected engineering, project management, and construction companies in the world. We stand apart for our ability to get the job done right—no matter how big, how complex, or how remote. Bechtel operates through four global business units that specialize in infrastructure; mining and metals; nuclear, security and environmental; and oil, gas, and chemicals. Since its founding in 1898, Bechtel has worked on more than 25,000 projects in 160 countries on all seven continents. Today, our 53,000 colleagues team with customers, partners, and suppliers on diverse projects in nearly 40 countries.
An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.