BHP Billiton Specialist Hosting Operations | Technology Production Systems Infrastructure | Perth in Western Australia, Australia

Specialist Hosting Operations | Technology Production Systems Infrastructure | Perth

Job No.40352205

Work TypeFull Time - Permanent

LocationAustralia - Western Australia

CategoriesTechnology/IT - Tecnología/IT

Published13 Jul 2017| W. Australia Standard Time

Applications close03 Aug 2017| W. Australia Standard Time

Join our new Technology team expansion

Our Vision is to enable a fully integrated and highly automated business from resource to market. BHP Billiton's Global Technology team is the coming together of a dedicated, innovative team focused on identifying and implementing new ways of raising standards and improving productivity, safety, and environmental impact. We will be first to embrace new technologies such as VR, Drones, automation and everything in between to lead our industry globally.

About the Opportunity

Reporting to the Infrastructure Operations Supervisor, your primary purpose will be to provide operational support of production and non-production IT and OT systems, ensuring a stable platform for Applications and Services.

Your activities will include incident resolution, service request fulfilment, change execution, development of knowledge articles, documenting procedures, liaison with external vendors and the contribution to the development of standards and best practices. You will work within an ITIL framework, supporting the transition of new or enhanced technology services and contribute to the identification of service improvement and optimisation opportunities.

About you


  • Degree in Computer Science, Information Technology, Engineering or related discipline or equivalent IT/OT experience.

  • ITIL Certification preferred but not essential.


  • Excellent oral and written communication skills.

  • Ability to prioritise effectively and ensure effective execution of tasks in a high-pressure environment.

  • Ability to quickly and effectively assess business impact of changes and incidents.

  • Highly logical thinker, with good analytical problem-solving skills and understanding root causes.

  • A multi-tasking team player who can also work in a stand-alone capacity.


  • Previous experience in managinginfrastructure and hosting technologywithin an enterprise environment.

  • Previous experience in operational support of mission critical services in large-scale environments, preferably mining/resources.

  • Previous automation and/or orchestration experience highly desirable.

  • At least 5 years relevant post-qualification experience inoneor more of the following technologies:

  • VMWare ESX, vCentre, SRM, vRealise Suite

  • Cisco UCS, B-Series blades and UCS Manager

  • HP Proliant & BladeCenter Servers

  • NetApp & EMC storage with backup technologies

  • Windows Server, Active Directory and Group Policy

  • Red Hat Enterprise Linux & Solaris

  • Citrix XenServer & Xen Desktop

  • Citrix NetScaler Application Delivery Controllers

  • Microsoft SCOM & SCCM

  • Splunk IT Operations

  • Cisco MDS and exposure to Cisco Nexus

What we offer you

At BHP Billiton, we will provide you an environment to:

• be autonomous and support (you) to use initiative;

• be accountable and performance driven;

• work flexibly with a focus on outcomes, not hours;

• problem-solve collaboratively together; and

• activate your improvement mindset, experimentation, and agile learning.

Join our Technology expansion

Take the next steps in pioneering your technology career and being a part of our Tech revolution.

BHP Billiton is an equal opportunity employer and encourages applications from men and women of all ages, including people with a disability and Indigenous Australians. As part of our commitment to inclusion and diversity, we offer a range of family-friendly work practices, including flexible work arrangements, and a substantial parental leave policy, which now includes retirement savings / superannuation contributions during parental leave.

Screening and interviews may take place prior to the advertising close date.