DXC Technology Senior Business Analyst in Adelaide, Australia

DXC Technology (NYSE: DXC) is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries. The company’s technology independence, global talent and extensive partner alliance combine to deliver powerful next-generation IT services and solutions. DXC Technology is recognized among the best corporate citizens globally. For more information, visit www.dxc.technology at http://www.dxc.technology/

Located in the heart of Adelaide CBD, an excellent opportunity has now arisen for a highly experienced Senior Business Analyst to join our dedicated Account Business Office. As a Senior Business Analyst you will perform data analytics, data maintenance using Gold Source tools, attend account reviews and have a strong interaction with our dedicated Account Team.

Key Responsibilities

  • Work with Account Business Managers (ABMs), Coverage Leaders to implement account processes associated with but not limited to account governance, business planning, business enablement and business operations.

  • Analyses business and commercial changes and facilitates required adjustments to commercial contracts in collaboration with CCM.

  • Supports stakeholder meetings, reviews decision-making in accounts, and the communications, set-up, and tracking of key decisions and action plans.

  • Works with account and sales to ensure the timely updating and currency of salesforce.com SFDC entries.

  • Coordinates the completion of the documents required for Deal Governance.

  • Gathers input requirements necessary to identify trending issues or challenges within the account.

  • Support the management and execution of service credit processes.

  • Ensures customer agreement to contractual terms or changes in collaboration with CCM.

  • Maintains account-client relationship maps and the policies and procedures that govern the relationship and joint processes.

  • Analyses asset management and financial data to ensure invoice accuracy related to service and contract deliverables.

  • Manages account documentation and record-keeping processes, and ensures the appropriate maintenance, storage, and archival of this material.

  • Maintains expert knowledge of the quality of end-to-end processes and systems, ensures that they are auditable, and ensures that there is no revenue leakage.

DXC Technology is EEO F/M/Protected Veteran/ Individual with Disabilities