Marriott Group Reservations Coordinator (Maternity Leave Contract) in Brisbane, Australia
Job Number 1800198Z
Job Category Reservations
Location Brisbane Marriott Hotel, Brisbane, Queensland VIEW ON MAP
Brand Marriott Hotels Resorts /JW Marriott
Position Type Non-Management/Hourly
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Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.
Marriott Hotels , Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.
To have a complete knowledge of the hotel product and services including room types, relative features, food & beverage outlets, and guest facilities along with any packages and promotions within the hotel.
To be fully aware of the hotel’s selling strategy, rates and booking status.
To be fully competent in Group inventory management, ensuring inventory is properly maintained, through meeting Sales Executives on a weekly basis.
Process and maintain Group allocations and rooming lists. Record any changes and pass on all information accurately to all departments concerned.
Process deposits for Group Reservations ensure full prepayment is due prior to the group check-in
Have a good understanding of Front Office, Concierge and Sales & Marketing operations and how they relate to Group Reservations
Ensure group blocks are built in MARSHA, Configuration and OXI. Daily monitoring of Group PM accounts to ensure accuracy of postings.
Process Group Commissions on a monthly basis
Check all Group PM accounts and ensure payment is processed accordingly.
Assist with any data input as required
Attend weekly Operations Meeting.
Prepare Group Resume’s and distribute to all Departments ensuring all group requirements are in place prior to Group arrival.
The Hotel requires that you will follow established Workplace Health and Safety rules and regulations and demonstrate duty of care to all of our associates.
Perform any other duties as requested by Senior Management.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.