Microsoft Corporation Premier Field Engineer - SQL & Data Insights in Canberra, Australia

Build trusted relationships and be the cornerstone for successful optimisation and implementation of Microsoft technologies with Enterprise customers

  • Build on your technical skills whilst working towards career goals/aspirations

  • Work in a supportive & collaborative environment with top engineering talent

  • Flexible, modern work environment based in Microsoft's award winning offices

Join a team of successful Premier Field Engineers (PFE) in the Data Insights domain who are empowering customers to grow faster and perform better by freeing up the power of their data and making it accessible and useable.

Responsibilities

PFE provide technical guidance and leadership for Premier customers to help ensure their IT environments are kept optimized and healthy. The focus is to do this in a proactive and consultative manner in order to avoid future issues, regardless of challenging technical or political circumstances. This includes guidance on best practices, risk assessments, migrations, and onsite, remote and dedicated support services.

As part of Microsoft Services, PFE partners with Support Engineering and Enterprise Services to strengthen the Microsoft Services Field Engineering capability worldwide.

Your challenges will include the following:

  • Delivering onsite, remote, and dedicated services for Microsoft’s Premier customers.

  • Efficiently delivering on various proactive services from the Premier Delivery Portfolio of Services to our Enterprise customers to increase systems availability, resolve critical issues, and ultimately improve the health of our customers’ environments.

  • Consulting with experienced technical staff to ensure they have the skills to troubleshoot and maintain their solution in line with Microsoft best practices.

  • Providing rapid on site expertise to resolve critical customer support situations.

  • Contributing to innovation by creating solutions to solve challenges and realize opportunities.

Qualifications

We are looking for a Premier Field Engineer specialising in primarily in Microsoft Analytics Platform System with secondary skillset in SQL data platforms, BI and/or analytics. As a Microsoft Premier Field Engineer, you will be required to have experience in both remote and on-site delivery of implementation and optimisation of services and have extensive knowledge and experience in implementing, operating, tuning, customer education and troubleshooting enterprise Microsoft Analytics Platform Systems, SQL server databases, BI and/or analytics solutions.

The Core role requires depth knowledge in a number of the following technologies / areas:

  • Microsoft Analytics Platform System

  • Database administration (SQL Server 2016 and below)

  • BI and analytics tuning and administration

  • Performance tuning and optimization

  • High availability, disaster recovery and supporting architectures

  • Scalability features and supporting architectures

  • Strong troubleshooting skills and experience

The following areas may also be beneficial:

  • Reporting services

  • Integration services

  • Analysis services

  • Cloud services and analytics

  • Background in Business Intelligence and Data Warehouse architectures.

Overnight travel is required, potentially up to 30% of the time.

We can offer a flexible working day in our award winning office using state of the art, activity based working facilities. The role is based in our North Ryde office, close to North Ryde station with great transport and road links with regular travel to customer sites required.