Oracle Senior Financial Analyst, Customer Support Services in North Ryde, Australia

Senior Financial Analyst, Customer Support Services

Preferred Qualifications

Senior Financial Analyst, Customer Support Services

GBF Finance

  • Sydney, Asia Pacific & Japan

Reporting to Senior Finance Manager, Customer Support Services APAC & Japan and working as part of the Global business finance team based in North Ryde, this role will be an integral part of the Support management team. It will provide financial expertise and value added business analysis to support the business partners in the achievement of their strategic goals. This role will also ensure that global standard business practices and transaction processing methods are adopted.

Specific responsibilities include:

Business Partnering/Strategic Leadership

  • Truly business finance partner for Asia Pacific Support Sales management and front desk supporting Greater China region and Micros business leaders for JAPAC for all financial related matters and advice.

  • Provide strategic guidance to business and ensure business has a good understanding of expected financial outcomes, including annual budget assumptions and KPIs growth.

  • Collaborate with Support business management and drive business KPIs performance and maximize results for each quarter.

Forecasting and Business Analysis

  • Manage the weekly forecasting submission for APAC Premier Support and ensure accurate forecasting is submitted timely and accurately to HQ headquarter.

  • Identify and highlight any risks and opportunities, including internal, external, financial and non-financial, to the business partners.

  • Create high quality reporting inclusive in depth analysis of Cloud impact and market dynamics to Support management to help business for right decisions.

  • Closely interlock with global finance and business operations for quarterly business operations reviews for JAPAC Support management.

Business Practices and Operational Excellence

  • Awareness of Oracle business practices and revenue recognition policies to ensure that any exposures or risks to the business are minimized

  • Work with divisional business practice teams to ensure that global business practices become standard practice for the Support organization

  • Provide timely, impactful and insightful contract base metrics and analysis to business leaders including weekly forecasting, KPIs dashboard, MRPs.

  • Engage global finance and business operations for ongoing process improvements, help business benefit from automation and GSSM reporting.


It is expected that the successful candidate will have:

  • 5 years relevant analyst experience with a strong emphasis on business partnership and financial analysis

  • Tertiary qualifications in finance or accounting. CPA or CA qualifications are preferable.

  • Excellent communication and interpersonal skills

  • Cultural diversity awareness and sensitivity, capable of working with remote team

The position will provide an opportunity for the successful candidate to consolidate their finance experience as it will allow them to gain exposure to a number of different countries & cultures, work as part of a global business finance team and have exposure to both process improvement and strategic analysis.

Internal Application Process

If you currently work for Oracle please send your application through Taleo. For external applicants please send your resume to

As this position is one of high trust and confidence and provides you with access to confidential client and company proprietary information, pre-employment screening is an essential component of the recruitment process.

Detailed Description and Job Requirements

Financial support to business areas through financial analysis, budgeting, planning and forecasting; to facilitate decision making and future business strategies.

As a member of Oracle

  • s finance organization, you will be responsible for providing all aspects of financial support for planning and control. Assist in consolidation and reporting of financial results; preparation of annual budget. Gather, model, analyze, prepare, and summarize information for financial plans, operating forecasts, trended future specifications, etc.; on a weekly, monthly, or quarterly basis. Prepares recommendations based on analyzes. May perform revenue and expense analysis, headcount and headcount driven expense analysis at cost center level, tracking of product and product line revenue, reconciliation of accounts receivable, variance analysis and ad-hoc analysis as needed. You may participate in cross functional programs and projects.

Leading contributor individually and as a team member, providing direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. Strong Microsoft Office skills and proficiency in Oracle Financials. Strong analysis and research skills. Ability to partner across functions. 8 years relevant work experience. BS/BA in Accounting/Finance preferred. CPA/MBA desired.

Job: Finance

Location: AU-AU,Australia-North Ryde

Job Type: Regular Employee Hire

Organization: Oracle