Gallagher Return to Independance Specialist in Northern Territory, Australia

Gallagher Bassett (GB) is Australia and New Zealand's premier third party claims administrator. We manage claims on behalf of insurers, brokers, government bodies and self-insured organisations. We are part of the leading global risk management and insurance group Arthur J Gallagher & Co, with over 26,000 great people worldwide in over 140 countries.

GB isn’t just about managing claims, we are here to support our clients to return to work, and return to life as fast as possible. We currently do this through a team geographically dispersed throughout Australia, via offices located in Brisbane, Sydney, Melbourne, Adelaide, and New Zealand.

Our offer to you:

With our newly established office in the Northern Territory, we are partnering with the Northern Territory Government to provide Return to Work services in Darwin, Katherine and Alice Springs, with a focus on improved client experience and outcomes.

We are currently seeking a Full Time Permanent Return to Independence Specialist to join our Darwin Office. We are building a new customer, solution and outcome-focused team that will embrace and complement our unique GB culture, creating job opportunities for locals in the NT.

About the role:

Reporting directly to the Team Manager, main responsibilities will include:

  • Providing guidance and support to assist seriously injured workers in achieving their goals with the focus to increase independence in their lives.

  • Developing and maintain positive relationships with seriously injured workers and their families assisting them with navigating the Return to Work Act and system and clarify roles and responsibilities when required;

  • Participating in all aspects of goal development and strategies with injured workers, by working collaboratively with treating health practitioners and allied health providers, to maintain and/or gain independence;

  • Identifying seriously injured workers needs and manage Activities of Daily Living requirements;

  • Identifying, approve and organise products, equipment and services that will assist seriously injured workers to remain independent and access the community; and;

  • Participating with Return to Work SA in periodic review of the programs activities and results contributing to improved services and outcomes for employers and their injured workers.

The Candidate:

To be successful in this role you will have excellent communication skills with the ability to build relationships, provide high levels of customer service and the ability to empathise with injured workers. You will also have the ability to work autonomously with strong attention to detail and the ability to think strategically coupled with sound experience of the Workers Compensation/Claims Management. Candidates with an allied health background or experience within the disability sector will be held in high regard.

What we can offer you:

  • Flexible work hours where applicable

  • Staff referral incentive

  • Opportunities for ongoing education and development

  • Service recognition awards

  • Employee assistance program for yourself and immediate family members

  • A fun, supportive, and inclusive working environment

  • The opportunity to work for a company that gives back to the community through our Gentle Bear program – search GB Gentle Bear on Facebook and start following his journey today!

To apply:

If you think you can make a positive difference to our business we want to hear from you today!

Click on Apply for this Job.

Applications close: 12pm Friday 18th May 2018.

We are proud to be named on the Ethisphere Institute’s 2017 World’s Most Ethical Companies list for the sixth consecutive year.

Gallagher Bassett is an Equal Opportunity Employer and Indigenous Australian applicants are encouraged to apply.

As a member of the Diversity Council Australia, we recognise the importance of, and embrace diversity in the workplace.

Only people with the right to work in this country will be considered for this position.

Job: Claims

Organization: GB International

Title: Return to Independance Specialist

Location: Australia-Northern Territory-Darwin

Requisition ID: 43459