Cummins Inc. Warranty Administrator in Scoresby, Australia

Warranty Administrator


Warranty Administrator – Scoresby

About the role:

We currently have an enviable opportunity for an experienced Warranty Administrator to join our high performing centralised Warranty team based at our Scoresby Head Office. Reporting to the Warranty Supervisor and working closely amongst a team of Warranty Administrators, this role will be responsible for processing warranty claims in line with Cummins global guidelines. Your role will also include;

  • Efficiently manage the warranty process workflow from assigned Branch and Dealer networks through to corporate head office

  • Respond to internal and external customer queries

  • Make effective decisions and ensuring appropriate follow up when required

  • Ensure the accurate and timely processing of Warranty data

  • Contribute to the on-going improvement of warranty processes, systems and approach

About you

  • Excellent verbal and written communication skills

  • Strong automotive mechanical understanding

  • At least 1-year warranty administration experience in the light OR heavy automotive industry

  • Exceptional customer service skills are advantageous

  • High attention to detail

  • A high level of IT and computer proficiency

About us

A global power leader, Cummins Inc. is a corporation of complementary business units that design, manufacture, distribute and service diesel and natural gas engines and related technologies, including fuel systems, controls, air handling, filtration, emission solutions and electrical power generation systems. We are the world’s largest independent producer and distributor of diesel engines and related components. Globally we employ around 48,000 people and serve customers in 190 countries.

Team culture is extremely important to us, we help forge strong connections at work to foster a collaborative culture. Thinking beyond your work is more than part of the job. It is the job. This is what we call Working Right.

What’s in it for you

You will get to work with a highly skilled, diverse team, learning from some of the best in the industry to develop skills you can use anywhere in the world.

  • A competitive base salary and annual bonus

  • Onsite parking

  • A modern, diverse and inclusive working environment

  • The opportunity to build your career with a recognised industry icon

  • Joining a value based organization who embrace diversity

  • If you're interested in part time/flexible work (3-4) days a week- please apply

Cummins are a value based employer and actively encourage women, those from Aboriginal and Torres Strait Islander heritage and people from culturally diverse backgrounds to explore where a career at Cummins could take them.

How to apply

Your opportunity to set yourself for success starts right here! Submit your application today! For more information about Cummins careers in Australia visit at or contact Liam on


Primary Location Australia-Victoria-Melbourne-Australia, Scoresby, Distributor RO BR 900

Job Type Experienced - Professional / Office

Recruitment Job Type Office

Job Posting Apr 10, 2018, 6:59:47 PM

Unposting Date Ongoing

Req ID: 180001R5