Dell Channel Support Analyst in Sydney, Australia

You will play an important role in meeting partners and customers' requirements, as well as supporting the Inside Sales team and training to be an Inside Partner Account Manager. This will involve:

  • Supporting our Sales Representatives at all stages of the sales process through to portal and online ordering problem resolution

  • Assists with partner and customer calls, quotations and order processing

  • Logging and tracking details of work and updating relevant systems

  • Keeping up to date with product developments within the business to eliminate order processing problems

  • Provide coverage for Inside Partner Account Managers whilst on leave including account management

  • Learn the sales cycle and begins to close sales

  • Establishes a strong rapport with Partner Account Managers and Dell EMC partner base

  • Provides back order reporting, new product information and new pricing information

Dell is a collective of customer-obsessed, industry-leading visionaries. At our core is a commitment to diversity, sustainability and our communities. We believe in working together to build a brighter future, celebrating the entrepreneurial spirit that lives inside us all, and marrying innovation with action. Dell is proud to offer unparalleled growth and development opportunities for our team members. We believe that technology is essential for driving human progress, and we’re committed to providing that technology to people and organizations everywhere, so they can transform the way they work and live.

Have you considered your next career move?

The Internal Dell talent gateway is a portal that allows you to search for and submit your resume to current Dell job openings. Before submitting your resume to a specific position, please make sure to read the job description carefully to ensure that you meet any skills or education requirements.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity and/or expression, national origin, protected veteran status, disability, genetics, or citizenship status (when otherwise legally authorized to work) and will not be discriminated against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we operate. We encourage applicants of all ages.

Do you love solving problems, working with the latest technology and engaging with internal and external customers? Within our Inside Channel Sales Team, we are looking for a Sales Support Analyst to join our team in Sydney .

Dell EMC provides end-to-end solutions that enable more affordable and accessible technology around the world, empowering people everywhere to do more. You will be part of a collaborative team that believes in honest communication, shares creativity and welcomes different perspectives. There is a winning culture built on a platform of integrity and a spirit of innovation. We will also provide the mentoring, training and opportunities for you to fulfil your ambitions and potential.