Dell Supply Chain Senior Advisor in Sydney, Australia

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Position: Supply Chain Senior Advisor

Location: Sydney, Australia

Role Overview:

The prime responsibility includes management of Dell Logistic Partner for Forward & Reverse Logistics for ANZ Service parts operations

Role & Responsibilities:

  • Accountable for Logistics Partner Management for seamless continuity of supply and fulfillment of service parts

  • Continuous improvement in Operational efficiency in dynamic environment through structured reviews and controls to arrest any deviation from SLA (Service Level Agreement).

  • Identifying areas of improvement in securing quality of services and process compliance

  • Responsible for Partner Spend and cost per dispatch performance through strategic and tactical initiatives

  • Escalation point of customer/ stakeholders with a systematic approach towards root cause analysis and closed loop corrective action

  • Closely works with Logistic Partners and internal cross functional team of Field services, Technical support, Engineering, GCC, Part Planning, and Quality to effectively drive stakeholder engagements.

Role requirement:

  • An Entrepreneurial self-starter, individual contributor with strong negotiation and influencing skills

  • To be able to engage with teams at all level. Ability to join effective “virtual” teams and drive results through others in a complex cross-functional organization

  • Pragmatic & Hands on but independent and proactive. To be able to deal with ambiguity and drive innovations.

  • Supply chain Knowledge with preferable experience of warehouse / logistics management

Essential qualification

  • Engineering Graduate or equivalent.

  • Business Management from a recognized university or a PG with specialization in Supply Chain domain.

  • 8+ years of hands on experience in supply chain for manufacturing/ After-market services in consumer electronics or IT industry.

  • Supply Chain Partner Management experience.

Desirable Requirements

  • Capacity to work efficiently and independently in fast paced environment with tight deadlines.

  • Able to multi-task to manage both tactical and strategic work streams relating to area of responsibility.

  • Analytical mindset with passion to Innovate.

Based out of partner site in Sydney

Based out of partner site in Sydney